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ZeraSync products

Three subscription plans you activate on the site, a service add-on that answers first, and two projects for cases that do not fit a price table. Everything with the price written down, or with the reason there is no price written down.

  • Priced per connected number
  • No setup fee
  • Unlimited agents
  • No lock-in
  • Billing starts when the number goes live
Subscription

The three plans, from raw channel to a running operation

The price is per connected WhatsApp number, never per agent. If your team grows from three people to ten, your invoice stays the same.

Zera API

For companies that already have their own system and only need the official connection in the company name.

R$ 147 per number, per month

  • Official Meta Cloud API credential, issued in your company name
  • Webhook pointing to your server, with the message events
  • A separate WhatsApp Business account and business portfolio, under your name
  • Connection through the official Meta login, with no QR code scanning
  • Monitoring of number quality and message template status
  • You attach your payment method to Meta and pay Meta for the messages

Does not include the shared inbox. Conversations are handled inside the system you already have.

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ZeraSync

For companies that want to serve customers and sell on WhatsApp with the whole team on a single screen.

R$ 197 per number, per month

  • Everything in Zera API
  • Shared inbox for the team, each person with their own login
  • Unlimited agents, with no per-user charge
  • Queue by waiting time, so you know where to start the morning
  • Labels, saved filters and quick replies
  • Conversation history kept inside the company, not on the agent's phone
  • Search across the whole conversation base

The interface is ours, the same for everyone. It is not customized with each client's brand.

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Most chosen

Combo

For companies that want conversations organized and the first contact handled without waiting for someone to be free.

R$ 346 R$ 297 per number, per month

  • Everything in ZeraSync
  • BotSync included, at no extra cost
  • Service menu that replies in the first second
  • The conversation routed by the option chosen, straight to the right queue
  • Set up by you in a form, with no code
  • Always the same reply, because it is a rule and not an artificial intelligence model

BotSync is explained in full in the section below, before any add-on price.

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When billing starts

The card is registered at signup, but the first charge only happens on the day Meta clears your number to send messages. In practice, 2 to 5 business days from signup to the first conversation. That timeline is Meta's, not ours, and we have no way to speed it up.

If Meta does not clear the number, the signup is cancelled and you pay nothing.

What Meta charges, and what we charge

The conversation billed by Meta is paid by you, directly to Meta, at Meta's public rates, with the payment method attached to your own account. That amount does not pass through Zera and carries no markup from us.

On our side there are only the prices on this page. No setup fee, no charge per agent, no minimum spend and no cancellation penalty.

Need more than one number, or want to see the total before you sign up? See the pricing table
BotSync

The menu that answers first, always the same way

Most conversations die in the silence of the first few minutes. BotSync exists so that nobody sits waiting for someone on the team to be free.

What it is

A menu and a rule. You write the options, set where each one sends the conversation, and it runs the same way every time.

It is not artificial intelligence, and that is the advantage: it consumes no model, it has no variable AI cost, it does not make up prices and it does not change its answer from one conversation to the next.

What it solves

It replies in the first second, in the middle of the night, on Sunday and at the peak of a campaign. Whoever arrives knows they were seen, before giving up and going to a competitor.

After replying, it routes the conversation to the right queue on your team, with the chosen option already recorded. Nobody repeats the same question.

How it is set up

In a form. You type the greeting, list the options and pick the destination queue for each one. Once you save, it is live.

No code, no integration and no waiting on us. Store hours changed, or a new department came in? You edit it yourself.

How this looks in the conversation

Four menu examples that already run in real operations. Yours is written in your own words.

  • Hotel 1 Book a room. 2 I am already a guest. 3 Events and groups. Option 1 lands in the reservations queue, 2 goes straight to the front desk, and 3 to whoever closes events.
  • Clinic 1 Book an appointment. 2 Reschedule or cancel. 3 Insurance plans accepted. 4 Talk to the front desk. The first three arrive already identified, so nobody has to ask again what the person wants.
  • Store 1 My order status. 2 Exchange or return. 3 Talk to a salesperson. The repetitive part gets out of the way and the team spends its time where there is a sale.
  • Service provider 1 I want a quote. 2 I am already a customer. 3 Billing and duplicate invoices. Quotes go to sales, existing customers go to support, and billing does not block the sales queue.

What it costs

An extra R$ 149 per number, per month. It can be switched on with Zera API or ZeraSync at any time, and it already comes included in Combo, at no extra cost.

In Combo, BotSync comes inside a R$ 297 package, against R$ 346 if you added ZeraSync and the add-on separately.

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What BotSync is not, so you do not find out later.

  • It is not artificial intelligence. It does not interpret free text and it does not improvise answers outside the options.
  • It is not a drag-and-drop flow builder, and there is no plan to turn it into one.
  • What the platform sends is text. The menu appears written out in the conversation, in the format WhatsApp delivers on any device.
  • If all you want is a bot that answers common questions in free text, Meta offers a native artificial intelligence agent inside WhatsApp, for free, and it is good. We are going to say that before you pay.
Projects

When the case does not fit a subscription

Some things are not off-the-shelf software, they are operations design. They are not in the price table because they depend on your process, your systems and your calendar. It starts with a conversation, and the scope comes out of there.

NeuroSync, proactive automation

From R$ 2,900 for implementation, plus R$ 490 per month.

It is the layer that speaks before the customer remembers. Four automated sequences cover almost every business that sells through conversation:

  • Automated renewal sequence, reaching whoever expires this month before a competitor does
  • Follow-up on stalled quotes, which brings back sales already written off
  • Reminder for booked appointments, to cut no-shows without anyone making a call
  • Post-sale contact at the right interval, to bring the customer back

Each automated sequence is designed on top of your process: who enters it, when it fires, what it says and what happens when the person replies. After that, it runs every day with nobody pushing it. The figure above is the floor: how many automated sequences and which integrations your case calls for is put in writing in the proposal, after the assessment.

Neural Core, artificial intelligence that runs the process

Project priced on request.

For companies that need artificial intelligence to do the specific work of the business, not just hold a conversation:

  • Query your system and answer with real data, not with guesswork
  • Calculate dates, check availability and return what is actually there today
  • Qualify by your criteria, not by a generic script
  • Leave the case written up for the salesperson, ready to pick up from there

We do not sell this through a checkout form because the result depends on the industry and on the integrations. The first step is an assessment, and if the right answer is that you do not need this right now, that is what you will hear.

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What one of these automated sequences has already delivered

One specific operation, with the automated renewal sequence designed by us. Counted in the database on July 28, 2026.

  • 1.563alerts sent by the automated sequence
  • 1.051conversations opened by the automated sequence
  • 25,9%measured response rate
  • 10%public market benchmark

This is not the average across our clients, it is not a promise and it will not repeat the same way in your case. It is here because it is what we can measure and prove, and because we would rather show one real number than invent a generic one.

Made your choice? Activation starts on the site

Signup in two minutes, connection through the official Meta login, and billing only starts once the number is cleared. No lock-in, no setup fee, no mandatory phone call.

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Still deciding between a plan and a project? Talk to us. We reply during business hours, Monday to Friday, and if the right answer is that this is not for you, that is what you will hear.