Who already uses it, and the segments where we already know what breaks

Four clients in markets that look nothing alike. Each one gets stuck at a different point in the process, and that is why the list matters more than its size. Below is what each operation actually does, with no invented numbers.

Who already uses it

Real operations, in segments that look nothing alike

We do not put up the logo of a company that was never a client. These four are live on the platform, with the account connected through Meta's official flow.

Hospitality

Villa Michelon

Handles guests and bookings on the official number, with the front desk and the sales team in the same shared inbox. It is the hardest set of rules there is: price and availability change all day long, and the same question has a different answer in the morning and at night. A room night sold at the wrong price turns into a loss with the guest already at the counter, so the answer has to be right the first time.

Service and booking on the official number

Law firms

Branquinho Soares

Takes the first contact on the official number and screens it before taking up a lawyer's time. What breaks here is volume: plenty of conversations come in that are not cases, and a handful that are. Filtering early saves the most expensive hour in the firm and keeps the good case from waiting behind a queue that leads nowhere.

First contact screening

Digital certification

Grupo Solution

A certificate expires on a set date, and whoever is not warned in time renews with a competitor. The process breaks when the reminder depends on someone remembering to open the expiry spreadsheet. The automated sequence fires on its own before the date, and the conversation it starts lands in the team's shared inbox like any other.

Automated sequence for renewals

B2B corporate gifts

PhiF

B2B selling by quote: the order gets discussed, quoted and then stalls halfway. What breaks here is the follow-up, because nobody goes back to a stalled quote and the deal dies without ever getting a no. The scheduled follow-up is what brings back sales that were already written off.

Quote follow-up

Segments

Where we already know where the process breaks

We serve businesses that sell through conversation. Some segments demand more from the operation than others, and the list below starts with the hardest one.

Hotels and hospitality It is the hardest set of rules there is. Price and availability change all day long, the same question has a different answer in the morning and at night, and a room night sold at the wrong price turns into a loss with the guest at the front desk. Whoever solves hospitality solves almost everything.
Clinics and private practices A full schedule, a patient who asks the price and disappears, and return visits nobody tracks. The queue by waiting time keeps the Monday contact from being answered on Wednesday.
Law firms High volume of first contacts that are not cases, and a handful that are. Filtering early saves the most expensive hour in the firm.
Education and courses Enrollment peaks packed into a few days, with the whole team answering the same number and nobody knowing who has already talked to whom.
Real estate agencies and developers An expensive lead that arrives from the ad and dies with a broker who never replies. This is where attribution from ad to sale pays for itself.
Retail and e-commerce Questions about stock, shipping and delivery times, repeated all day long. The menu handles the repetitive part and a person handles what closes the sale.
Repair and field services Service orders, deadlines and quote follow-ups. Keeping the history inside the company avoids the conversation that vanished on the technician's phone.
Gyms, beauty and wellness Monthly renewals, expired plans and a member who stopped showing up. This is the classic case for an automated sequence that brings them back.

Your segment is not on the list? That does not mean it will not work for you. It means we do not have an operation running in it yet, and that is what you will hear if you ask.

Proof

The numbers we can measure

Counted in the database on July 28, 2026. They come from one specific operation, not from the average across clients.

1.563 notices sent by the automated sequence
1.051 conversations opened by the automated sequence
25,9% measured response rate
10% public market benchmark

Where this number comes from

From an automated sequence we designed for one client's business, running on their own official number. We counted what the platform recorded up to July 28, 2026.

It is not the average across our clients, it is not a promise and it will not repeat the same way in your case. It is here because it is what we can measure and prove.

What the logos above mean

Clients live on the platform, with the account connected through Meta's official flow and real service traffic, not a demo.

Where there is no publishable metric, the card describes the real use and nothing more. That is why you do not see a percentage on every one of them.

See the comparison with six types of vendor

If your segment is up there, the path is short

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Want to find out first whether your case fits? Talk to us. We reply during business hours, and if the right answer is that this is not for you, that is what you will hear.